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Fascinating Living in These Times
Jul. 22nd, 2009 07:27 amThere was an article yesterday in the Post of some interest to me. Apparently, some local doctors are trying to get new patients to sign a .. basically a gag agreement saying that they will not post reviews of that doctor on a web site.
It's fascinating living in these times, when individual citizens like you and I can hold the big companies accountable for their actions by the simplest sort of reporting, a youtube video, a song written, a review or two.
A couple weeks ago, Adam Savage (of the mythbusters) tweeted about how AT&T had royally screwed him and was charging him something like millions of dollars for using their internet service in Canada. His fans retweeted it over and over and over until it made #1 on the Trending Topics. Suddenly AT&T was apologizing to Adam and the thing was.. worked out.
In another incident a little more local, a metro driver was caught texting while supposedly "driving' a metro car, and in a related incident, a metro bus driver was caught READING while driving her bus. Both employees have been disciplined.
it's all very David and Goliath, and honestly it tickles me pink to see because we have the capacity to hold business accountable, if only a little bit, by publicly embarassing them.
Not to say you should believe every review you read. I'd take things with a grain of salt, but for example if there's four reviews of a certain doctor and three of them said "I waited an hour and a half until the doctor could see me".. well.. then I wouldn't likely go see that doctor.
Welcome to the 21st century, service providers of the world. We're wired and we're watching, and, yes, Kissing and Telling. Deal with it.
It's fascinating living in these times, when individual citizens like you and I can hold the big companies accountable for their actions by the simplest sort of reporting, a youtube video, a song written, a review or two.
A couple weeks ago, Adam Savage (of the mythbusters) tweeted about how AT&T had royally screwed him and was charging him something like millions of dollars for using their internet service in Canada. His fans retweeted it over and over and over until it made #1 on the Trending Topics. Suddenly AT&T was apologizing to Adam and the thing was.. worked out.
In another incident a little more local, a metro driver was caught texting while supposedly "driving' a metro car, and in a related incident, a metro bus driver was caught READING while driving her bus. Both employees have been disciplined.
it's all very David and Goliath, and honestly it tickles me pink to see because we have the capacity to hold business accountable, if only a little bit, by publicly embarassing them.
Not to say you should believe every review you read. I'd take things with a grain of salt, but for example if there's four reviews of a certain doctor and three of them said "I waited an hour and a half until the doctor could see me".. well.. then I wouldn't likely go see that doctor.
Welcome to the 21st century, service providers of the world. We're wired and we're watching, and, yes, Kissing and Telling. Deal with it.
